One of the most consistent observations I have witnessed in my consulting work is the difficulty of engaging employees across generations. Tackling this challenge is critical for increasing competitiveness and growth, and particularly for increasing cross-generational camaraderie and synergy in… Read more »
Posts By: Dima Ghawi
A Question of Ethics
Courts, Security, and Disabilities June 27, 2024, A Question of Ethics Conversation Episode Robert Granzow, director of the Office of Judicial District Security at the Pennsylvania Supreme Court’s Administrative Office of Pennsylvania Courts, talks about safety, security, and dealing with… Read more »
Navigating Social Media: A Guide to Do’s and Don’ts
In today’s interconnected world, social media serves as a powerful tool for communication, networking, and expression. However, its vast reach and instantaneous nature also come with responsibilities. Whether you are an individual user, a business, or an organization, understanding the… Read more »
Empowering Survivors through Technology: Addressing Gender-Based Violence in a Digital Era
We had the great pleasure of attending the annual conference of the International Association for Court Administration (IACA) in beautiful Buenos Aires, Argentina, October 25-27 last year. As in previous years, the IACA Conference themes are timely and universal in… Read more »
Courtside Conversation
Tina Mattison, NACM PresidentDeputy Court Administrator Pima County (Arizona) Consolidated Justice Courts60 JudgesNACM Member since 1992 NACM Board Member since 2019NACM Board of Directors Officer since 2021 What was the path that led to a career in the justice system?I was… Read more »
An Experiential Review of the ICM Fellows Program
Since 2011, the Institute for Court Management (ICM) has offered three levels of certification: the Certified Court Manager (CCM) and the Certified Court Executive (CCE) credentials and the ICM Fellows Program. The CCM credential requires the completion of six courses,… Read more »
What Does the Acronym DEI Mean to You?
By now, we all know that DEI stands for diversity, equity, and inclusion. However, what comes to mind when you hear the acronym DEI? Are your first thoughts in alignment with concepts such as “inclusive hiring practices, unconscious bias training,… Read more »
2024 State of the Profession
This year’s theme is “Leadership Opportunities and Challenges for Our Nation’s Courts: Leading Leaders into the New Tomorrow.” Each of you attending this conference, either in person or virtually…
President’s Message
Editor’s note: This is Rick Pierce’s final President’s Message as he transitions to immediate past president effective July 2024. We thank Rick for his leadership and contributions and look forward to hearing from incoming president Tina Mattison in the fall… Read more »
I’m a Court Leader—Now WHAT? (aka “I’m a Court Leader—How Can I be Successful?”)
All of us are leaders, regardless of our job title: we lead work units, we lead projects, and we lead ourselves. This article discusses practices a court leader can take, regardless of the amount of experience, particular job title, or specific court. These choices will position court leaders for success and career enjoyment.
From Climbing to Coaching: The Journey to Peak Employee Engagement
In May of 2021, I joined my husband and son on a rock-climbing trip. While the focus of the trip was having fun as a family, the trip quickly turned into a real-life training in leadership and coaching employees.
Management Musings
The consensus among scientists is that the universe is about 13.8 billion years old, with the earth being approximately 4.54 billion years old. There are various ways to measure the universe’s age. One particularly intriguing method is based on the… Read more »
A Beacon of Hope: Transforming Municipal Courts with Comprehensive Services
In an era where justice and rehabilitation hold increasing importance, municipal courts shine as a beacon of hope and progress. Local courts go beyond traditional justice by addressing the root causes of criminal behavior, facilitating individuals’ rebuilding of their lives,… Read more »
Courting AI: Understanding AI in Courts
Courting AI: Navigating Artificial Intelligence in Courts is the National Association for Court Management’s (NACM) 22nd guide. Courting AI is available for download from the NACM Store. The guide is free for NACM members and $10 for nonmembers. In addition… Read more »
A Question of Ethics
Welcome to the latest episode of A Question of Ethics Conversation. Kevin Bowling moderates a discussion of the ethical issues surrounding the burgeoning topic of the courts’ use of artificial intelligence (AI). Kevin discusses a definition of AI and specifically generative AI,… Read more »
Assistive Listening Systems in Courtrooms: What Court Managers Need to Know
Ensuring all participants and observers can hear clearly during court proceedings is essential to fair and efficient trials. If jurors, litigators, defendants, judges, transcriptionists, and others in a courtroom cannot hear and understand what is being said, the due process… Read more »
We’re in This Together: Improving Outcomes for Justice-Involved People with Substance Use and Mental Health Disorders
Today, Deena Davis is a certified peer support specialist who works in the same treatment court that saved her life and reunited her family. Deena grew up in small-town Georgia, where she was an honor-roll student and captain of the… Read more »
Courtside Conversation
Nathaniel MingoDirector of Court Services Riverdale (Georgia) Municipal Court2 Full-Time JudgesNACM Member since 2014 Dedicated court professional Nathaniel Mingo is on the move. Fueled by his “passion for the judicial system and his desire for professional growth within the field… Read more »
What’s the Ideal Manager-Employee Relationship?
You may have seen me featured as “The Candid Boss” for The Muse, an online career resource destination. One of the questions I am often asked is, can managers and employees be friends at work?
An even more essential question to ask is, what does an ideal manager-employee relationship look like?
NACM Holds 2024 Annual Conference
The NACM Annual Conference was held in New Orleans in July, with 674 people attending and 49 participating virtually. The theme was Leadership Opportunities and Challenges for Our Nation’s Courts: Leading Leaders into the New Tomorrow. Scholarship Recipients Share Their… Read more »


















