Posts By: Dawn Palermo

Courtside Conversation
Roger Rand

August 25, 2022
by Dawn Palermo

Roger Rand Title: IT ManagerCourt: Multnomah Circuit Court, Oregon Judicial DepartmentNACM Title: Board Director, Vice Chair of DEI Committee, and NACM Website Coordinator    Number of judges at court: 330 employees and 58 judicial officers, 58 courtrooms across 5 court locationsNACM member since 2009    … Read more »

Management Musings

February 22, 2023
by Giuseppe M. Fazari

In a letter addressed to Lucilius, the celebrated rhetorician, author, and playwright of Ancient Rome, Lucius Annaeus Seneca the Younger, known more generally by the mononym Seneca, stated: The largest portion of our life passes while we are doing ill,… Read more »

Courtside Conversation
Stacy Worby

November 1, 2022
by Dawn Palermo

Stacy WorbyState Jury Coordinator, Alaska Court System Number of jury trial locations: 40 NACM member since: 2019 NACM Early Career Professionals Subcommittee Chair: 2020–present How did you get started in court administration?I began my career with the court serving as… Read more »

Management Musings

August 25, 2022
by Giuseppe M. Fazari

In the poem “Invictus,” William Ernest Henley discusses the “unconquerable” spirit in the face of death while preserving one’s sense of dignity in the course of that struggle: Out of the night that covers me,Black as the pit from pole… Read more »

A Question of Ethics

February 22, 2023
by Peter Kiefer

Courts and Inside Information: What Can and Should We Do with What We Learn at Work? We are not stockbrokers or day traders, but in our role as court employees we learn a lot. We know about patterns of litigation… Read more »

Management Musings

November 2, 2022
by Giuseppe M. Fazari

In 2019 Dave Chappelle was honored with the Mark Twain Prize, an annual award given to comedians whose work has made a substantial impact on American society. During his acceptance speech, he remarked about doing (and being) something that one… Read more »

A Question of Ethics Conversation

August 25, 2022
by Peter C. Kiefer

Diversity, Equity, Inclusion: What Is the Court’s Duty? NACM has made a commitment to the values of providing equal justice regardless of race, gender, age, ethnicity, sexual orientation or identity, disability, or social economic status.  What is the court’s ethical… Read more »

A Question of Ethics

November 2, 2022
by Peter Kiefer

This episode of A Question of Ethics will continue to explore diversity, equity, and inclusion (DEI), and NACM’s commitment to helping provide equal justice. This session was recorded after the Ethics Subcommittee Conference Call on April 28, 2022. The questions… Read more »

Making the Case for Online Dispute Resolution Platforms

December 9, 2021
by Jarrett Gorlin

Online dispute resolution (ODR) systems are more relevant and less risky, allowing courts to provide more access to justice. Technology Needs When COVID-19 hit, there were strict safety protocols and quarantine restrictions in effect in many places. Some courts, especially… Read more »

Normalizing Failure with Online Dispute Resolution

December 9, 2021
by Renee Danser, Elaine Zhong, and D. James Greiner

Courts were working on ways for litigants to engage remotely before COVID-19, though it may be that we just took notice because of COVID-19. It may also be that before COVID-19, court conversations on remote engagement were insular. One of… Read more »

President’s Message

December 9, 2021
by Kathy Griffin

As 2021 ends and 2022 begins, we are not only faced with the ongoing COVID pandemic but also devastating natural disasters. My thoughts and prayers go out to those who were impacted by the recent outbreak of tornadoes. Now is… Read more »

Editor’s Notes

December 9, 2021
by Charlene Watkins

Dear Reader, This issue provides an opportunity for us to shift our perspective. It offers two different takes on Online Dispute Resolution. It provides information about how courts responded to the complex issues of fire and civil unrest—while dealing with… Read more »

Courtside Conversations
T.J. BeMent

December 9, 2021
by Dawn Palermo

Reflections on a NACM Presidency . . . during a Pandemic Title, Court: District Court Administrator, 10th Judicial District (Georgia)NACM Title: President, 2020-21Number of judges at court: 26NACM member since: 2000 How did you get started in court administration? I… Read more »

A Question of Ethics

January 4, 2022
by Peter C. Kiefer

After Two Years of COVID:  What Do We Know Now About Courts, Safety, and Privacy? These last two turbulent years have brought into sharp relief the dynamic tension between a court’s duty to keep both employees and the public safe,… Read more »

Management Musings

December 9, 2021
by Giuseppe M. Fazari

The poet laureate of Hawaii, Don Blanding, describes a fanciful dwelling in his poem “Vagabond’s House.” A lengthy elegy that details the vestiges of his travels and the people he encounters, it is what he dreams his home to be,… Read more »

2020 CourtFutures Top Trends to Watch: NACM Respondents

February 1, 2021
by Phillip Knox & Peter C. Kiefer

We have summarized the best thinking of over 1,500 court professionals who have reviewed 201 different scenarios of possible futures. This report highlights the 2020 assessments and focuses on the responses of NACM members, comparing their assessments with those of the overall group.

Using Online Tools to Connect Pro Se Litigants with Legal Information: Exploring How Presentation Style Affects Comprehension and Behavioral Intent

February 1, 2021
by Susan A. Choe, Orie V. Kristel, Rachel L. Harris, and Amanda L. Scott

Developing self-help information for pro se litigants can increase efficiency in courts, improve the public opinion of the civil justice system, and increase access to justice. Legal professionals sometimes can struggle to interpret legal information so that it is easy for lay people to understand and inspires confidence.