Posts By: Teshrie Kalicharan

Leading with Data: Serving with Compassion

August 19, 2026
by Teshrie Kalicharan

Data has become one of the most influential tools in today’s court leadership. Court leaders rely on dashboards, case aging reports, customer service metrics, performance measures, clearance rates, and time standards to understand how effectively their organizations are operating. These… Read more »

Why Specialty Courts Still Matter in an Era of Expanding Deflection

August 19, 2026
by Catherine H. Ball, J.D., Ph.D.

Abstract Courts and policymakers increasingly emphasize deflection as a preferred response to individuals with behavioral health needs. While deflection plays an important role in reducing unnecessary system entry, it does not replace the legal, constitutional, and institutional functions performed by… Read more »

President’s Message

August 19, 2026
by Kelly Hutton

As I sit down to write my final President’s Message, I find myself wondering where the past year has gone. The truth is, it has gone by far too quickly. Serving as president of the National Association for Court Management… Read more »

President’s Message

May 19, 2026
by Kelly Hutton

As I wind down my presidential year, I find myself reflecting on the strategic priorities that were set last July and the meaningful progress we have made. It has been rewarding to see so many of these initiatives take shape,… Read more »

A Question of Ethics

August 19, 2026
by Peter Kiefer

Court professionals are committed to fairness, impartiality, and equal access, principles reflected in the NACM Model Code of Conduct. Yet many Americans believe the legal system operates on two tracks, one for those with financial resources and another for those… Read more »

A Question of Ethics

May 19, 2026
by Peter Kiefer

The Disappearing Line: What are the New Ethics in an Era Where Nothing is Neutral This episode of the Question of Ethics Conversation examines a fundamental ethical challenge facing court professionals today: How are their ethical responsibilities evolving in the… Read more »

Management Musings

August 19, 2026
by Giuseppe M. Fazari

In one of the final scenes in the television series, “Breaking Bad,” Walter White, played by Bryan Cranston, finally abandons the rationalizations he spent years constructing around his conduct. White tells his wife, Skyler, played by Anna Gunn: “I did… Read more »

Management Musings

May 19, 2026
by Giuseppe M. Fazari

The art of influencing people has been examined from a wide range of intellectual and creative domains. Aristotle identified three modes of persuasion: ethos (credibility), pathos (emotion), and logos (reason). He contended that influencing others requires all three; rational arguments… Read more »

Courtside Conversation

August 19, 2026
by Carlene Redmond

Roger RandInformation Technology Manager Multnomah Circuit Court (Oregon Judicial Department)38 elected judges, 16 judicial referees,5 court locationsNACM member since 2015, but has participated in committee calls since 2009 Which committees have you chaired during your tenure?I have chaired the DEI… Read more »

Courtside Conversation

May 19, 2026
by Carlene Redmond

Konstantina VagenasNACM Member and President/Co-Founder of the Judicial Branch Education Academy How do you support judges and court professionals to enhance their job knowledge? Our motto at the Judicial Branch Education Academy (JBEA) is “Lifelong Learning & Leadership,” to truly… Read more »

In Memoriam: Ernest Clare Friesen, Jr. 1928–2025

May 14, 2026
by Jude Del Preore, with contributions from Janet G. Cornell, and Marcus W. Reinkensmeyer

From Jude Del Preore There is a quote attributed to Sir Isaac Newton: “If I have seen further than others, it is because I stand on the Shoulders of Giants.” One of the true giants and “fathers” of court administration… Read more »

President’s Message

February 13, 2026
by Kelly Hutton

As we begin a new year, we open the door to new opportunities — to engage, to contribute, and to strengthen the work of the National Association for Court Management (NACM). While the start of a new year invites reflection,… Read more »

A Question of Ethics

February 17, 2026
by Peter Kiefer

Courts stand at a crossroads between tradition and necessity. On the one hand, we are guardians of legal boundaries, carefully distinguishing who may practice law and what constitutes legal advice. On the other hand, we are confronted with an undeniable… Read more »

Management Musings

February 13, 2026
by Giuseppe M. Fazari

I can distinctly recall when I first arrived at college during the early 1990s and seeing posters of Salvador Dali’s “The Persistence of Memory” hanging in the dormitories of students (several students evidently picked up a copy of the same… Read more »

Courtside Conversation

February 17, 2026
by Carlene Redmond

Nicole GarciaCriminal Department Administrator Court Circuit: Superior Court of Arizona in Maricopa CountyNumber of Judges: 165Year of NACM Membership: 2013 What led you to a career in court management and then to membership in NACM, eventually joining the Board of… Read more »

Courts Honor Employees

February 12, 2026
by Tina Mattison & Nicole Zoe Garcia

As the first week of May approaches, courts across the country are preparing to celebrate their dedicated employees in recognition of Court Employee Appreciation Week. Court Employee Appreciation Week coincides annually with Public Service Recognition Week and highlights the invaluable contributions of court staff who work… Read more »