A PUBLICATION OF THE NATIONAL ASSOCIATION FOR COURT MANAGEMENT
Court Manager Vol. 35 #3-4 – Winter 2020-21
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Vol. 35 #3-4 – Winter 2020-21

In this Issue:
  • 2020 CourtFutures Top Trends to Watch: NACM Respondents

  • Using Online Tools to Connect Pro Se Litigants with Legal Information: Exploring How Presentation Style Affects Comprehension and Behavioral Intent

  • Professional Development in Court Administration: We Need to Do Better

Features

  • Feb 2021
    Features
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    2020 CourtFutures Top Trends to Watch: NACM Respondents

    by Phillip Knox & Peter C. Kiefer
    We have summarized the best thinking of over 1,500 court professionals who have reviewed 201 different scenarios of possible futures. This report highlights the 2020 assessments and focuses on the responses of NACM members, comparing their assessments with those of the overall group.
    Read More »
  • Feb 2021
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    Using Online Tools to Connect Pro Se Litigants with Legal Information: Exploring How Presentation Style Affects Comprehension and Behavioral Intent

    by Susan A. Choe, Orie V. Kristel, Rachel L. Harris, and Amanda L. Scott
    Developing self-help information for pro se litigants can increase efficiency in courts, improve the public opinion of the civil justice system, and increase access to justice. Legal professionals sometimes can struggle to interpret legal information so that it is easy for lay people to understand and inspires confidence.
    Read More »
  • Feb 2021
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    Professional Development in Court Administration: We Need to Do Better

    by Kenneth G. Pankey, Jr.
    The education of court professionals is a key component of the mission of the National Association for Court Management (NACM). To that end, NACM has had a long and successful history of identifying competencies needed by court leaders.
    Read More »

Departments

President’s Message

by T.J. BeMent

Editor’s Notes

by Charlene Watkins

Courtside Conversation
Jeffrey Tsunekawa

by Dawn Palermo

A Question of Ethics

by Peter C. Kiefer

Management Musings

by Giuseppe M. Fazari
New Members
Sustaining Members
2024–2025 Board of Directors

National Association for Court Management


The National Association for Court Management is a nonprofit organization dedicated to improving the quality of judicial administration at all levels of courts nationwide. In carrying out its purpose, the association strives to provide its members with professional education and to encourage the exchange of useful information among them; encourages the application of modern management techniques to courts; and, through the work of its committees, supports research and development in the field of court management, the independence of the judicial branch, and the impartial administration of the courts.

EDITORS

Joseph D'Amico

Trial Court Administrator
17th Judicial Circuit Court, Fort Lauderdale, FL
jdamico@17th.flcourts.org


Jessica Humphreys

Superior Court Director
Yakima County Superior Court, Yakima, WA
jessica.humphreys@co.yakima.wa.us


MANAGING EDITOR

NATIONAL CENTER FOR STATE COURTS

300 Newport Ave., Williamsburg, VA 23185
(800) 616-6164

communications@ncsc.org

© 2025 NACM – Court Manager; printed in the United States. Court Manager is published quarterly by the National Association for Court Management. Opinions expressed and procedures explained in the articles are not necessarily those of NACM or of the National Center for State Courts. Publication of advertising in the Court Manager does not imply NACM or NCSC endorsement or approval of the product or service. The association encourages submission of material that will interest or benefi t its members. Address correspondence to either the editor or the managing editor; inquiries about advertising should be directed to the managing editor. All rights are reserved to reject, condense, or edit any article or advertisement submitted for publication.