A PUBLICATION OF THE NATIONAL ASSOCIATION FOR COURT MANAGEMENT
Court Manager Vol. 34 #3 – Fall 2019
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Vol. 34 #3 – Fall 2019

In this Issue:
  • The High Performance Challenge: Concepts and a Call to Action

  • Artificial Intelligence (AI): Early Court Project Implementations and Emerging Issues

  • Introduction to Nonlawyer Navigator Report Study

  • A Lookback at the 2019 NACM Annual Conference

  • NACM Members Honored for Their Accomplishments

Features

  • Aug 2019
    Features
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    The High Performance Challenge: Concepts and a Call to Action

    by Janet Cornell, Cyrill Miller & Kent Pankey
    The more things change, the more they seem to stay the same. In judicial administration, we recognize the significant growth in our knowledge of what constitutes high performance and the operational improvements that technology has made possible. Nevertheless, courts still... Read more »
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  • Aug 2019
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    Artificial Intelligence (AI): Early Court Project Implementations and Emerging Issues

    by Marcus W. Reinkensmeyer & Raymond L. Billotte
    In the summer of 2017, the National Association for Court Management (NACM) was kind enough to publish our initial article, “Artificial Intelligence (AI) Coming to a Court Near You.”1 It was our hope to prompt some spirited discussion on possible... Read more »
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  • Aug 2019
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    Introduction to Nonlawyer Navigator Report Study

    by Mary E. McClymont
    The access-to-civil-justice crisis looms large. An estimated 30 million litigants each year are reported to lack legal representation in the state courts. A full spectrum of approaches is required to mitigate this crisis. The Conference of Chief Justices and the... Read more »
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  • Aug 2019
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    A Lookback at the 2019 NACM Annual Conference

    by Jeffrey M. Tsunekawa
    The National Association for Court Management held its 2019 Annual Conference in Las Vegas, Nevada, July 22-25. The theme of this year’s annual conference was Court and Society: Creating Public Trust Through Engagement and Innovation. The agenda was full of... Read more »
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  • Aug 2019
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    NACM Members Honored for Their Accomplishments

    by Cherie Lusk
    Warren E. Burger Award The National Association for Court Management (NACM) congratulates the 2019 Warren E. Burger Award recipient, Michigan State University Professor Maureen Connor. The National Center for State Courts’ Warren E. Burger Award recognizes an individual whose service... Read more »
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Departments

President’s Message

by Will Simmons

Editor’s Note

by Tasha Ruth

Early Career Professionals

by Angie VanSchoick

Courtside Conversation
Johnny Tse

by Dawn Palermo

A Question of Ethics

by Peter C. Kiefer

Management Musings

by Giuseppe M. Fazari

IJIS Exchange

by NACM
New Members
Sustaining Members
2024–2025 Board of Directors

National Association for Court Management


The National Association for Court Management is a nonprofit organization dedicated to improving the quality of judicial administration at all levels of courts nationwide. In carrying out its purpose, the association strives to provide its members with professional education and to encourage the exchange of useful information among them; encourages the application of modern management techniques to courts; and, through the work of its committees, supports research and development in the field of court management, the independence of the judicial branch, and the impartial administration of the courts.

EDITORS

Joseph D'Amico

Trial Court Administrator
17th Judicial Circuit Court, Fort Lauderdale, FL
jdamico@17th.flcourts.org


Jessica Humphreys

Superior Court Director
Yakima County Superior Court, Yakima, WA
Jessica.humphreys@co.yakima.wa.us


MANAGING EDITOR

Charles Campbell

National Center for State Courts
300 Newport Ave., Williamsburg, VA 23185
(757) 259-1838 ccampbell@ncsc.org

© 2025 NACM – Court Manager; printed in the United States. Court Manager is published quarterly by the National Association for Court Management. Opinions expressed and procedures explained in the articles are not necessarily those of NACM or of the National Center for State Courts. Publication of advertising in the Court Manager does not imply NACM or NCSC endorsement or approval of the product or service. The association encourages submission of material that will interest or benefi t its members. Address correspondence to either the editor or the managing editor; inquiries about advertising should be directed to the managing editor. All rights are reserved to reject, condense, or edit any article or advertisement submitted for publication.