Data has become one of the most influential tools in today’s court leadership. Court leaders rely on dashboards, case aging reports, customer service metrics, performance measures, clearance rates, and time standards to understand how effectively their organizations are operating. These measures tell the story of caseflow management, reveal operational strengths and weaknesses, and identify where resources and process improvements can have the greatest impact. Used effectively, data allows court leaders to identify trends before a backlog becomes a crisis, strategically…
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