A PUBLICATION OF THE NATIONAL ASSOCIATION FOR COURT MANAGEMENT
Court Manager Vol. 40 #3 — Summer 2026
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Vol. 40 #3 — Summer 2026

In this Issue:
  • Leading with Data: Serving with Compassion

  • Gamification in Court Administration: Aligning Innovation with Workforce Management

  • Why Specialty Courts Still Matter in an Era of Expanding Deflection

Features

  • Aug 2026
    Features
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    Leading with Data: Serving with Compassion

    by Teshrie Kalicharan
    Data has become one of the most influential tools in today’s court leadership. Court leaders rely on dashboards, case aging reports, customer service metrics, performance measures, clearance rates, and time standards to understand how effectively their organizations are operating. These... Read more »
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  • Aug 2026
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    Gamification in Court Administration: Aligning Innovation with Workforce Management

    by Aaron Burdick
    Court administration operates within a framework defined by structure, consistency, and accountability. Policies guide decision-making, procedures promote fairness, and leadership ensures organizational performance aligns with the mission of the judiciary. Within this environment, court management professionals are responsible for ensuring... Read more »
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  • Aug 2026
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    Why Specialty Courts Still Matter in an Era of Expanding Deflection

    by Catherine H. Ball, J.D., Ph.D.
    Abstract Courts and policymakers increasingly emphasize deflection as a preferred response to individuals with behavioral health needs. While deflection plays an important role in reducing unnecessary system entry, it does not replace the legal, constitutional, and institutional functions performed by... Read more »
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Departments

President’s Message

by Kelly Hutton

A Question of Ethics

by Peter Kiefer

Management Musings

by Giuseppe M. Fazari

Courtside Conversation
Roger Rand

by Carlene Redmond
New Members
Sustaining Members
2026–2027 Board of Directors

National Association for Court Management


The National Association for Court Management is a nonprofit organization dedicated to improving the quality of judicial administration at all levels of courts nationwide. In carrying out its purpose, the association strives to provide its members with professional education and to encourage the exchange of useful information among them; encourages the application of modern management techniques to courts; and, through the work of its committees, supports research and development in the field of court management, the independence of the judicial branch, and the impartial administration of the courts.

EDITORS

Joseph D'Amico

Trial Court Administrator
17th Judicial Circuit Court, Fort Lauderdale, FL
jdamico@17th.flcourts.org


Jessica Humphreys

Superior Court Director
Yakima County Superior Court, Yakima, WA
jessica.humphreys@co.yakima.wa.us


MANAGING EDITOR

NATIONAL CENTER FOR STATE COURTS

300 Newport Ave., Williamsburg, VA 23185
(800) 616-6164

communications@ncsc.org

© 2026 NACM – Court Manager; printed in the United States. Court Manager is published quarterly by the National Association for Court Management. Opinions expressed and procedures explained in the articles are not necessarily those of NACM or of the National Center for State Courts. Publication of advertising in the Court Manager does not imply NACM or NCSC endorsement or approval of the product or service. The association encourages submission of material that will interest or benefi t its members. Address correspondence to either the editor or the managing editor; inquiries about advertising should be directed to the managing editor. All rights are reserved to reject, condense, or edit any article or advertisement submitted for publication.