Features

The Importance of Defining Our Roles

May 14, 2019
by Rick Oliver

Editor’s Note: This article first appeared in the Texas Association for Court Administration Journal, vol. 46, no. 1, January 2018. We’re all cogs in the same wheel: judges, prosecutors, defense attorneys, court coordinators, bailiffs. Too often, it doesn’t seem to… Read more »

Empowering Employees to Embrace Change

February 27, 2019
by Johnny Tse

Change is one constant in all our courts. Resistance to change is normal because change disrupts the current comfort zone. Change can undermine our need to feel appreciated, valued, and in control. One of the biggest changes a court can… Read more »

A Lookback at the 2018 NACM Annual Conference

November 26, 2018
by Dorothy Howell, Alyce Roberts, Randy Short, and Jeffrey M. Tsunekawa

Editor’s Note: We hope you enjoy looking back at the NACM 2018 Annual Conference in Atlanta. You can find more photos of the conference on our website and on flickr. Videos of our education sessions can be watched on YouTube…. Read more »

Improving Public Confidence in the Court

November 15, 2018
by Barbara Marcille

Courthouses are typically dignified, formal places, often with armed guards and security equipment at the entrances. Judges wear robes and sit behind raised benches to convey their authority. The judicial branch is responsible for adhering to constitutionally and statutorily mandated… Read more »

How to Stay Calm in Times of Stress

November 15, 2018
by Melissa Eisler

Editor’s Note: This article first appeared on Melissa Eisler’s Mindful Minutes, a blog about how to live a mindful life, despite having a demanding schedule. Have you ever had a short fuse, overreacted, or lost your cool in a stressful… Read more »

“If It Ain’t Broke, Don’t Fix It”

May 16, 2018
by David C. Steelman

The ordinary administration of criminal and civil justice . . . contributes, more than any other circumstance, to impressing upon the minds of the people affection, esteem, and reverence towards the government. Alexander Hamilton, Federalist No. 17, in Clinton Rossiter… Read more »

Purposes of Courts Reformulated

May 16, 2018
by Victor E. Flango

In the winter 2016 edition of the Court Manager, Kent Batty challenged us to a discussion of Ernie Friesen’s classic “Purposes of Courts.”1 In light of the evolving role of courts, it is indeed time that these Purposes be reviewed… Read more »

Courts Tech-ing It to the Next Level

October 9, 2018
by Kathleen Maloney

Editor’s Note: This article first appeared in Court News Ohio, a service of the Ohio Supreme Court and Ohio Government Telecommunications. Technology pervades our lives. We stay connected on smartphones, research everything online, talk to far-away relatives over video, check… Read more »

Trauma-Informed Courthouse Design

March 2, 2018
by Ken Jandura

Although a courthouse is the place where justice is served, it is also the place where people may experience high levels of stress or emotional upheaval. An individual may be dealing with a variety of traumatic experiences leading up to… Read more »

Creating a Kinder and Gentler Court

March 2, 2018
by Janet G. Cornell

Consider the recent focus on the need to change the manner in which courts deal with litigants. Examples include: new thinking on the use and role of fines, fees, and bail assessments; initiatives that change how courts handle cases (civil,… Read more »

How to Use Words to Build Public Trust in the Courts

March 2, 2018
by Erika J. Rickard

It is time to improve the way we communicate information. In 2015 the Conference of State Court Administrators and the Conference of Chief Justices promulgated Joint Resolution #5, calling for the “aspirational goal of 100 percent access to effective assistance… Read more »

The Chilling Effect of ICE In and Around the Courts

November 21, 2017
by James D. Gingerich

On June 16, 2017, Immigration and Customs Enforcement (ICE) officers arrived at the New York City Human Trafficking Intervention Court in Queens, seeking a Chinese woman who was a participant in the program. Pursuant to a policy adopted by the… Read more »