COVID-19 and Court Reponses The novel coronavirus created many changes in court operations. A variety of sources have observed operational responses taken due to the COVID-19 pandemic. A sampling of the changes is noted below. The Hague Institute for Innovation… Read more »
Features
How Fair Is Your Court?
How fair is your court? Take a moment to think about it before you read on. My guess is that most court professionals would be inclined to answer, “Pretty fair!” After all, you know the hard work and good intentions… Read more »
2020 CourtFutures Top Trends to Watch: NACM Respondents
We have summarized the best thinking of over 1,500 court professionals who have reviewed 201 different scenarios of possible futures. This report highlights the 2020 assessments and focuses on the responses of NACM members, comparing their assessments with those of the overall group.
Using Online Tools to Connect Pro Se Litigants with Legal Information: Exploring How Presentation Style Affects Comprehension and Behavioral Intent
Developing self-help information for pro se litigants can increase efficiency in courts, improve the public opinion of the civil justice system, and increase access to justice. Legal professionals sometimes can struggle to interpret legal information so that it is easy for lay people to understand and inspires confidence.
Professional Development in Court Administration: We Need to Do Better
The education of court professionals is a key component of the mission of the National Association for Court Management (NACM). To that end, NACM has had a long and successful history of identifying competencies needed by court leaders.
Caseflow Management Practices—Opportunities for Application
Caseflow management is a court responsibility, which benefits from ongoing attentiveness. Caseflow management practices involve efforts for monitoring and overseeing case progress while managing any case backlogs. Monitoring steps occur (optimally) from case initiation through trial, adjudicatory actions, and final… Read more »
CourtFutures Top Trends to 2019 Survey Results: NACM Respondents
The Surveys We have summarized the best thinking of nearly 1,400 court professionals who reviewed 186 different scenarios of possible futures.1 This report highlights 2019 assessments and focuses on the responses of NACM members, comparing their assessments with those of… Read more »
Courts Have a Significant Role to Play in the Whole-of-Government Approach (WGA) to Our Safety and Security*
Courts must get ready for a riskier world today. We and, therefore, they face unprecedented threats to our safety, security, and welfare, including natural disasters, pandemics, terrorist attacks, biological and chemical attacks, and cyberattacks by increasingly sophisticated adversaries using not… Read more »
The High Performance Challenge: Concepts and a Call to Action
The more things change, the more they seem to stay the same. In judicial administration, we recognize the significant growth in our knowledge of what constitutes high performance and the operational improvements that technology has made possible. Nevertheless, courts still… Read more »
Candid Camera: Tips for When You’re on Webcam
Even as social-distancing guidelines change, the reality is that many of us will continue to conduct large portions of our jobs remotely. While you’ve probably already been on many video calls, it’s worth reevaluating your options and considering adjustments that… Read more »
Framing Diversity and Inclusion for Court Managers: The Path to Justice for All
The Challenge For most court managers, the saying “Justice for All” is more than a T-shirt slogan. It is at the core of what the court system does every day. Court managers oversee and support complex services and activities, which… Read more »
The High Performance Challenge—Courts’ Experiences with the High Performance Court Framework
The field of court administration has learned much about the policies, practices, and technologies that characterize high performance. Nevertheless, courts continue to struggle with improvement, and we have speculated that the difficulty may lie in not knowing how to go… Read more »
Kevin Bowling Receives NACM Award of Merit
For 42 years, Kevin Bowling has had a career in courts, and he is a people person. So, it was a surprise when nobody tipped him off about his receiving the highest honor from the National Association for Court Management… Read more »
The High Performance Challenge: Employing Framework Concepts to Improve YOUR Court
All courts are candidates for higher performance, and the High Performance Court Framework (HPCF, or the “Framework”) advocates concepts and processes by which any court can improve. In our two previous articles, we contended that the continuing difficulties that so… Read more »
Framing Accessible Justice Through Procedure
Thirteen years ago, The Court Business Process Enhancement Guide was published. On page v of the foreword it reads: The business processes employed in clerks’ offices, court administration offices, courtrooms, and judges’ chambers were first developed to accomplish specific tasks… Read more »
NACM 2019 Annual Conference
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Aligning Caseflow Management Practices with Generational Preferences
Court leaders can face challenges when implementing and institutionalizing caseflow management practices. Generational influences and preferences may impact success. This article considers caseflow management practices, influences on success, and suggestions about caseflow techniques that make use of generational tendencies. Caseflow… Read more »
What’s Fair Is FARE: Arizona’s Path to Collections Compliance
Evolution of Court Collections Across the nation, attitudes and practices regarding court collection programs are changing. The National Center for State Courts (NCSC) has updated CourTools Measure 7 (Legal Financial Obligations) to include surveys with litigants, judges, and court staff… Read more »
Artificial Intelligence (AI): Early Court Project Implementations and Emerging Issues
In the summer of 2017, the National Association for Court Management (NACM) was kind enough to publish our initial article, “Artificial Intelligence (AI) Coming to a Court Near You.”1 It was our hope to prompt some spirited discussion on possible… Read more »
Language Access in Human-Trafficking Cases
Human trafficking is a crime against a person wherein an individual is exploited for work or sex. There is a long history of human trafficking in the world, and the practice persists today among cases coming before our courts. Unlike… Read more »