The Surveys We have summarized the best thinking of nearly 1,400 court professionals who reviewed 186 different scenarios of possible futures.1 This report highlights 2019 assessments and focuses on the responses of NACM members, comparing their assessments with those of… Read more »
Courts must get ready for a riskier world today. We and, therefore, they face unprecedented threats to our safety, security, and welfare, including natural disasters, pandemics, terrorist attacks, biological and chemical attacks, and cyberattacks by increasingly sophisticated adversaries using not… Read more »
The more things change, the more they seem to stay the same. In judicial administration, we recognize the significant growth in our knowledge of what constitutes high performance and the operational improvements that technology has made possible. Nevertheless, courts still… Read more »
Even as social-distancing guidelines change, the reality is that many of us will continue to conduct large portions of our jobs remotely. While you’ve probably already been on many video calls, it’s worth reevaluating your options and considering adjustments that… Read more »
The Challenge For most court managers, the saying “Justice for All” is more than a T-shirt slogan. It is at the core of what the court system does every day. Court managers oversee and support complex services and activities, which… Read more »
The field of court administration has learned much about the policies, practices, and technologies that characterize high performance. Nevertheless, courts continue to struggle with improvement, and we have speculated that the difficulty may lie in not knowing how to go… Read more »
For 42 years, Kevin Bowling has had a career in courts, and he is a people person. So, it was a surprise when nobody tipped him off about his receiving the highest honor from the National Association for Court Management… Read more »
All courts are candidates for higher performance, and the High Performance Court Framework (HPCF, or the “Framework”) advocates concepts and processes by which any court can improve. In our two previous articles, we contended that the continuing difficulties that so… Read more »
Thirteen years ago, The Court Business Process Enhancement Guide was published. On page v of the foreword it reads: The business processes employed in clerks’ offices, court administration offices, courtrooms, and judges’ chambers were first developed to accomplish specific tasks… Read more »
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Court leaders can face challenges when implementing and institutionalizing caseflow management practices. Generational influences and preferences may impact success. This article considers caseflow management practices, influences on success, and suggestions about caseflow techniques that make use of generational tendencies. Caseflow… Read more »
Evolution of Court Collections Across the nation, attitudes and practices regarding court collection programs are changing. The National Center for State Courts (NCSC) has updated CourTools Measure 7 (Legal Financial Obligations) to include surveys with litigants, judges, and court staff… Read more »
In the summer of 2017, the National Association for Court Management (NACM) was kind enough to publish our initial article, “Artificial Intelligence (AI) Coming to a Court Near You.”1 It was our hope to prompt some spirited discussion on possible… Read more »
Human trafficking is a crime against a person wherein an individual is exploited for work or sex. There is a long history of human trafficking in the world, and the practice persists today among cases coming before our courts. Unlike… Read more »
Living in a digital world means that traditionally legacy-based institutions like banks and courts are finally evolving their operations to keep pace with innovative tech advances across our daily lives. For example, the use of apps like Venmo and technologies… Read more »
The access-to-civil-justice crisis looms large. An estimated 30 million litigants each year are reported to lack legal representation in the state courts. A full spectrum of approaches is required to mitigate this crisis. The Conference of Chief Justices and the… Read more »
The National Association for Court Management held its 2019 Annual Conference in Las Vegas, Nevada, July 22-25. The theme of this year’s annual conference was Court and Society: Creating Public Trust Through Engagement and Innovation. The agenda was full of… Read more »
Warren E. Burger Award The National Association for Court Management (NACM) congratulates the 2019 Warren E. Burger Award recipient, Michigan State University Professor Maureen Connor. The National Center for State Courts’ Warren E. Burger Award recognizes an individual whose service… Read more »
Last August at NACM’s annual conference in Atlanta, then President Vicky Carlson delivered the association’s inaugural State of the Profession Address. If you missed it or would like to listen to it again, it is available on the NACM YouTube… Read more »
This intentionally light-hearted article, in juxtaposition to the seriousness of the subject, is about judicial and legal efficiency. Not efficiency in the management consultant’s sense—less pay and more work make us “efficient” (if not despondent)—but, instead, how we, as court… Read more »
© 2024 NACM – Court Manager; printed in the United States. Court Manager is published quarterly by the National Association for Court Management. Opinions expressed and procedures explained in the articles are not necessarily those of NACM or of the National Center for State Courts. Publication of advertising in the Court Manager does not imply NACM or NCSC endorsement or approval of the product or service. The association encourages submission of material that will interest or benefi t its members. Address correspondence to either the editor or the managing editor; inquiries about advertising should be directed to the managing editor. All rights are reserved to reject, condense, or edit any article or advertisement submitted for publication.