Court Manager Online

Improving Public Confidence in the Court

November 15, 2018
by Barbara Marcille

Courthouses are typically dignified, formal places, often with armed guards and security equipment at the entrances. Judges wear robes and sit behind raised benches to convey their authority. The judicial branch is responsible for adhering to constitutionally and statutorily mandated… Read more »

How to Stay Calm in Times of Stress

November 15, 2018
by Melissa Eisler

Editor’s Note: This article first appeared on Melissa Eisler’s Mindful Minutes, a blog about how to live a mindful life, despite having a demanding schedule. Have you ever had a short fuse, overreacted, or lost your cool in a stressful… Read more »

“If It Ain’t Broke, Don’t Fix It”

May 16, 2018
by David C. Steelman

The ordinary administration of criminal and civil justice . . . contributes, more than any other circumstance, to impressing upon the minds of the people affection, esteem, and reverence towards the government. Alexander Hamilton, Federalist No. 17, in Clinton Rossiter… Read more »

Purposes of Courts Reformulated

May 16, 2018
by Victor E. Flango

In the winter 2016 edition of the Court Manager, Kent Batty challenged us to a discussion of Ernie Friesen’s classic “Purposes of Courts.”1 In light of the evolving role of courts, it is indeed time that these Purposes be reviewed… Read more »

Courts Tech-ing It to the Next Level

October 9, 2018
by Kathleen Maloney

Editor’s Note: This article first appeared in Court News Ohio, a service of the Ohio Supreme Court and Ohio Government Telecommunications. Technology pervades our lives. We stay connected on smartphones, research everything online, talk to far-away relatives over video, check… Read more »

Trauma-Informed Courthouse Design

March 2, 2018
by Ken Jandura

Although a courthouse is the place where justice is served, it is also the place where people may experience high levels of stress or emotional upheaval. An individual may be dealing with a variety of traumatic experiences leading up to… Read more »

Creating a Kinder and Gentler Court

March 2, 2018
by Janet G. Cornell

Consider the recent focus on the need to change the manner in which courts deal with litigants. Examples include: new thinking on the use and role of fines, fees, and bail assessments; initiatives that change how courts handle cases (civil,… Read more »

How to Use Words to Build Public Trust in the Courts

March 2, 2018
by Erika J. Rickard

It is time to improve the way we communicate information. In 2015 the Conference of State Court Administrators and the Conference of Chief Justices promulgated Joint Resolution #5, calling for the “aspirational goal of 100 percent access to effective assistance… Read more »

Early Career Professionals

March 2, 2018
by Jeffrey Tsunekawa

So, you work for a court. It may be a small court with one judge in a rural city. It may be a large court with 60 judges in a major metropolitan city. The work seems to go far beyond… Read more »

Courtside Conversation Cherie Garofalo

March 2, 2018
by Matthew Kleiman

Cherie Garofalo A Season of Firsts Cherie Garofalo is the deputy court executive officer in the Superior Court of California in San Bernardino. San Bernardino County has a population of 2.1 million people and is the largest county by geographic… Read more »

A Question of Ethics *

March 2, 2018
by Peter C. Kiefer

Over the years, I’ve had a number of court employees share their feelings about management. A recurring theme, often by those who have to clock in daily, has been resentment over performance evaluations by supervisors who do not perform the… Read more »

Management Musings

March 2, 2018
by Giuseppe M. Fazari

In Rafa: My Story, Rafael Nadal discusses his final pregame ritual before squaring off against Roger Federer: As important as all the preparations that went before, was to look up, scan the perimeter of the stadium, and search for my… Read more »

IJIS Exchange

March 2, 2018
by Sue Humphreys

Chances are, you’ve had more than a passing conversation about online dispute resolution (ODR, for short) within the last year. Maybe you’re investigating ways to implement ODR and looking for signs that the technology is beyond the major pitfalls of… Read more »