In many judicial bodies across Latin American nations, there is a growing trend toward modernization through the adoption of technology tools. Although these efforts have been ongoing, their acceleration was prompted by the crisis stemming from the COVID-19 pandemic since… Read more »
Features
Engaging a New and Diverse Workforce: NACM’s 2024 Midyear Conference
Costa Mesa, California played host to 388 in-person and 40 live-stream participants for the 2024 Midyear Conference of the National Association for Court Management. The interactive live-stream sessions were hosted by Melinda Brooks and Kendra Escudero, where participants discussed the… Read more »
Can I Work from Home? The Answer Is Not a Simple Yes or No
On May 29 of this year, I taught a class at the Maricopa County Justice Courts Annual Staff Training Conference: “Working from Home/Pros and Cons.” The focus of the class was a discussion on the benefits and challenges of working… Read more »
Three Overlooked Areas for Engaging Employees Across Generations
One of the most consistent observations I have witnessed in my consulting work is the difficulty of engaging employees across generations. Tackling this challenge is critical for increasing competitiveness and growth, and particularly for increasing cross-generational camaraderie and synergy in… Read more »
Navigating Social Media: A Guide to Do’s and Don’ts
In today’s interconnected world, social media serves as a powerful tool for communication, networking, and expression. However, its vast reach and instantaneous nature also come with responsibilities. Whether you are an individual user, a business, or an organization, understanding the… Read more »
Empowering Survivors through Technology: Addressing Gender-Based Violence in a Digital Era
We had the great pleasure of attending the annual conference of the International Association for Court Administration (IACA) in beautiful Buenos Aires, Argentina, October 25-27 last year. As in previous years, the IACA Conference themes are timely and universal in… Read more »
An Experiential Review of the ICM Fellows Program
Since 2011, the Institute for Court Management (ICM) has offered three levels of certification: the Certified Court Manager (CCM) and the Certified Court Executive (CCE) credentials and the ICM Fellows Program. The CCM credential requires the completion of six courses,… Read more »
What Does the Acronym DEI Mean to You?
By now, we all know that DEI stands for diversity, equity, and inclusion. However, what comes to mind when you hear the acronym DEI? Are your first thoughts in alignment with concepts such as “inclusive hiring practices, unconscious bias training,… Read more »
2024 State of the Profession
This year’s theme is “Leadership Opportunities and Challenges for Our Nation’s Courts: Leading Leaders into the New Tomorrow.” Each of you attending this conference, either in person or virtually…
I’m a Court Leader—Now WHAT? (aka “I’m a Court Leader—How Can I be Successful?”)
All of us are leaders, regardless of our job title: we lead work units, we lead projects, and we lead ourselves. This article discusses practices a court leader can take, regardless of the amount of experience, particular job title, or specific court. These choices will position court leaders for success and career enjoyment.
From Climbing to Coaching: The Journey to Peak Employee Engagement
In May of 2021, I joined my husband and son on a rock-climbing trip. While the focus of the trip was having fun as a family, the trip quickly turned into a real-life training in leadership and coaching employees.
A Beacon of Hope: Transforming Municipal Courts with Comprehensive Services
In an era where justice and rehabilitation hold increasing importance, municipal courts shine as a beacon of hope and progress. Local courts go beyond traditional justice by addressing the root causes of criminal behavior, facilitating individuals’ rebuilding of their lives,… Read more »
Courting AI: Understanding AI in Courts
Courting AI: Navigating Artificial Intelligence in Courts is the National Association for Court Management’s (NACM) 22nd guide. Courting AI is available for download from the NACM Store. The guide is free for NACM members and $10 for nonmembers. In addition… Read more »
Assistive Listening Systems in Courtrooms: What Court Managers Need to Know
Ensuring all participants and observers can hear clearly during court proceedings is essential to fair and efficient trials. If jurors, litigators, defendants, judges, transcriptionists, and others in a courtroom cannot hear and understand what is being said, the due process… Read more »
We’re in This Together: Improving Outcomes for Justice-Involved People with Substance Use and Mental Health Disorders
Today, Deena Davis is a certified peer support specialist who works in the same treatment court that saved her life and reunited her family. Deena grew up in small-town Georgia, where she was an honor-roll student and captain of the… Read more »
What’s the Ideal Manager-Employee Relationship?
You may have seen me featured as “The Candid Boss” for The Muse, an online career resource destination. One of the questions I am often asked is, can managers and employees be friends at work?
An even more essential question to ask is, what does an ideal manager-employee relationship look like?
NACM Holds 2024 Annual Conference
The NACM Annual Conference was held in New Orleans in July, with 674 people attending and 49 participating virtually. The theme was Leadership Opportunities and Challenges for Our Nation’s Courts: Leading Leaders into the New Tomorrow. Scholarship Recipients Share Their… Read more »
2023 NACM State of the Profession
One of the highlights of the 2023 Annual NACM Conference in Tampa, Florida was the State of the Profession speech, delivered by NACM President Jeffrey Tsunekawa. NACM Board member and vice chair of the Governance Committee Nicole Garcia summarized President Tsunekawa’s approach…
2023 CourtFutures Top Trends to Watch: By NACM Respondents
We have summarized the best thinking of over 1,700 court professionals, with various subsets having reviewed 241 different possible scenarios of the future.1 This report highlights recent assessments, focuses on responses from NACM members, and compares their assessments with those of the overall group…
Increasing Court Appearance: Winning Strategies from Around the Country
Imagine you are a single parent with an upcoming court date. You live far from the courthouse, with no car and no money for either a rideshare or a babysitter, and you have been asking friends to drive you and… Read more »