NACM’s Voice of the Profession Survey Results and Future Plans

May 14, 2019
by Greg Lambard

Last August at NACM’s annual conference in Atlanta, then President Vicky Carlson delivered the association’s inaugural State of the Profession Address. If you missed it or would like to listen to it again, it is available on the NACM YouTube channel. Her speech highlighted several important topics, including the notion that NACM has a key… Read more »

Innovating Justice: Will AI and LawTech Deliver Jack Cade’s Utopia?

May 14, 2019
by Mark Beer

This intentionally light-hearted article, in juxtaposition to the seriousness of the subject, is about judicial and legal efficiency. Not efficiency in the management consultant’s sense—less pay and more work make us “efficient” (if not despondent)—but, instead, how we, as court (and thought) leaders, using technology, can better deliver justice to change the lives of a… Read more »

Ten Things You Should Know About Blockchain Today: A Guide for Court Managers

May 14, 2019
by Ingo Keilitz &

The story of the blockchain, law, and trust is still unfolding. It just might be one of the most important stories of our time.… [S]ystems based on blockchain technology’s foundational innovation could influence all aspects of business, government, and human communities. It would be premature to label the blockchain movement a revolution with similar impacts… Read more »

Effective Case Management: Striking the Balance Between Efficiency and Quality

May 14, 2019

Editor’s Note: The paper featured in this article comes from a special issue of Criminal Justice Policy Review, commissioned by the Data Collaborative for Justice. The Data Collaborative for Justice (DCJ) at John Jay College of Criminal Justice, funded by Arnold Ventures, seeks to raise important questions and share critical research about frequent interactions between… Read more »

Developing an Alternative Dispute Resolution System: Created to Serve, Driven to Grow

February 27, 2019
by D. Gene Valentini

From the federal government to the smallest municipality, each bureaucracy is designed for a specific, unique function. In this labyrinth, each component can function independently; it is easy to lose sight that they best serve the public by becoming interdependent systems. The justice system in the United States is diverse and complex. One component that… Read more »

Redefining Case Management

May 14, 2019
by Brittany K.T. Kauffman &

Case management is part of every civil justice reform proposal afoot in the nation. It is mentioned at every conference and in every set of recommendations. But here is the rub. The literature and experience on the ground all pointed to the importance of case management decades ago, yet it is still not the norm…. Read more »

A Fresh Start: What’s the Court’s Role?

February 27, 2019
by Peter C. Kiefer

It was a hot, muggy summer evening in 2010 that lead 19-year-old Peyton to the home of a schoolmate.1 Adding bored friends to a summer weekend with parents away at the Gulf meant the kids had the perfect ingredients for a party. Dozens of kids arrived, many of whom Peyton did not know. In a… Read more »

From Letter Bombs to Poisoned Chocolates—What to Watch for and Do

February 27, 2019
by John F. Muffler

Editor’s Note: This article first appeared in the eNewsletter Judicial Edge, published by the National Judicial College. Recently, more than a dozen pipe bombs were delivered across the country to prominent public figures at their homes and workplaces. Although none went to judges, there is always a risk to you, your loved ones, and staff… Read more »

Making the Impossible Possible Through Collaboration: Athens-Clarke County Justice Mental Health Collaborative

May 14, 2019
by Aimee Maxwell

Helping citizens diagnosed with mental illness while saving taxpayers money? “Impossible!” you say. Yet that is exactly what is happening in Athens, Georgia. The Justice Mental Health Collaborative in Athens is working to reduce the number of individuals in local jails who are suffering from mental illness. The goal is to divert these individuals from… Read more »

Have a Plan in Place to Deal with Suspicious Packages

February 27, 2019
by John F. Muffler

Editor’s Note: This article first appeared in the eNewsletter Judicial Edge, published by the National Judicial College. The December 1989 mail-bomb assassination of Judge Robert S. Vance of the U.S. Court of Appeals for the 11th Circuit taught many judges to have a plan in place for dealing with potential bombs. Here’s the strategy adopted… Read more »

Ready for Something New? Appellate Mediation Is on Its Way

May 14, 2019
by Sarah P. “Sally” Campbell

Editor’s Note: The original version of this article was published in the fall 2018 issue of Virginia Family Law Quarterly, a publication of the Family Law Section of the Virginia State Bar. In 2018 the Supreme Court of Virginia (SCV) and the Court of Appeals of Virginia (CAV) announced appellate mediation pilot projects that began… Read more »

A New Perspective on Helping Court Customers

February 27, 2019
by Janet G. Cornell

As a court administrator, I was fully aware that court litigants and users needed assistance to make their way through the court system as self-represented litigants. As a consultant, I have worked with courts on operational best practices and strategies for self-help or self-service. However, I have a new appreciation of the importance and benefits… Read more »

The Importance of Defining Our Roles

May 14, 2019
by Rick Oliver

Editor’s Note: This article first appeared in the Texas Association for Court Administration Journal, vol. 46, no. 1, January 2018. We’re all cogs in the same wheel: judges, prosecutors, defense attorneys, court coordinators, bailiffs. Too often, it doesn’t seem to be that way. But, whether we like it or not, we are. The justice system… Read more »

Empowering Employees to Embrace Change

February 27, 2019
by Johnny Tse

Change is one constant in all our courts. Resistance to change is normal because change disrupts the current comfort zone. Change can undermine our need to feel appreciated, valued, and in control. One of the biggest changes a court can experience is switching to a new case management system (CMS). This change affects nearly all… Read more »

A Lookback at the 2018 NACM Annual Conference

November 26, 2018
by Dorothy Howell, Alyce Roberts, Randy Short, and Jeffrey M. Tsunekawa

Editor’s Note: We hope you enjoy looking back at the NACM 2018 Annual Conference in Atlanta. You can find more photos of the conference on our website and on flickr. Videos of our education sessions can be watched on YouTube. The National Association for Court Management held its 2018 Annual Conference in downtown Atlanta from… Read more »

Improving Public Confidence in the Court

November 15, 2018
by Barbara Marcille

Courthouses are typically dignified, formal places, often with armed guards and security equipment at the entrances. Judges wear robes and sit behind raised benches to convey their authority. The judicial branch is responsible for adhering to constitutionally and statutorily mandated requirements, and hallmarks of well-run courts have been timely data entry and the ability to… Read more »

Adjudicating in an Unsecured Workplace: How to Assess and Stay Safe

November 15, 2018
by John F. Muffler

Editor’s Note: This article was published in the Judges’ Journal, volume 57, number 2, spring 2018. © 2018 by the American Bar Association. Reproduced with permission. All rights reserved. This information or any portion thereof may not be copied or disseminated in any form or by any means or stored in an electronic database or… Read more »