Thirteen years ago, The Court Business Process Enhancement Guide was published. On page v of the foreword it reads: The business processes employed in clerks’ offices, court administration offices, courtrooms, and judges’ chambers were first developed to accomplish specific tasks… Read more »
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Court leaders can face challenges when implementing and institutionalizing caseflow management practices. Generational influences and preferences may impact success. This article considers caseflow management practices, influences on success, and suggestions about caseflow techniques that make use of generational tendencies. Caseflow… Read more »
Evolution of Court Collections Across the nation, attitudes and practices regarding court collection programs are changing. The National Center for State Courts (NCSC) has updated CourTools Measure 7 (Legal Financial Obligations) to include surveys with litigants, judges, and court staff… Read more »
In the summer of 2017, the National Association for Court Management (NACM) was kind enough to publish our initial article, “Artificial Intelligence (AI) Coming to a Court Near You.”1 It was our hope to prompt some spirited discussion on possible… Read more »
Human trafficking is a crime against a person wherein an individual is exploited for work or sex. There is a long history of human trafficking in the world, and the practice persists today among cases coming before our courts. Unlike… Read more »
Living in a digital world means that traditionally legacy-based institutions like banks and courts are finally evolving their operations to keep pace with innovative tech advances across our daily lives. For example, the use of apps like Venmo and technologies… Read more »
The access-to-civil-justice crisis looms large. An estimated 30 million litigants each year are reported to lack legal representation in the state courts. A full spectrum of approaches is required to mitigate this crisis. The Conference of Chief Justices and the… Read more »
The National Association for Court Management held its 2019 Annual Conference in Las Vegas, Nevada, July 22-25. The theme of this year’s annual conference was Court and Society: Creating Public Trust Through Engagement and Innovation. The agenda was full of… Read more »
Warren E. Burger Award The National Association for Court Management (NACM) congratulates the 2019 Warren E. Burger Award recipient, Michigan State University Professor Maureen Connor. The National Center for State Courts’ Warren E. Burger Award recognizes an individual whose service… Read more »
Last August at NACM’s annual conference in Atlanta, then President Vicky Carlson delivered the association’s inaugural State of the Profession Address. If you missed it or would like to listen to it again, it is available on the NACM YouTube… Read more »
This intentionally light-hearted article, in juxtaposition to the seriousness of the subject, is about judicial and legal efficiency. Not efficiency in the management consultant’s sense—less pay and more work make us “efficient” (if not despondent)—but, instead, how we, as court… Read more »
The story of the blockchain, law, and trust is still unfolding. It just might be one of the most important stories of our time.… [S]ystems based on blockchain technology’s foundational innovation could influence all aspects of business, government, and human… Read more »
Editor’s Note: The paper featured in this article comes from a special issue of Criminal Justice Policy Review, commissioned by the Data Collaborative for Justice. The Data Collaborative for Justice (DCJ) at John Jay College of Criminal Justice, funded by… Read more »
From the federal government to the smallest municipality, each bureaucracy is designed for a specific, unique function. In this labyrinth, each component can function independently; it is easy to lose sight that they best serve the public by becoming interdependent… Read more »
Case management is part of every civil justice reform proposal afoot in the nation. It is mentioned at every conference and in every set of recommendations. But here is the rub. The literature and experience on the ground all pointed… Read more »
It was a hot, muggy summer evening in 2010 that lead 19-year-old Peyton to the home of a schoolmate.1 Adding bored friends to a summer weekend with parents away at the Gulf meant the kids had the perfect ingredients for… Read more »
In 2017 opioid overdoses in the United States accounted for 47,600 deaths (up from 42,000 the year prior). The crisis continues to take a heavy toll, resulting in about 120 deaths per day last year. The Center for Disease Control… Read more »
Editor’s Note: This article first appeared in the eNewsletter Judicial Edge, published by the National Judicial College. Recently, more than a dozen pipe bombs were delivered across the country to prominent public figures at their homes and workplaces. Although none… Read more »
Helping citizens diagnosed with mental illness while saving taxpayers money? “Impossible!” you say. Yet that is exactly what is happening in Athens, Georgia. The Justice Mental Health Collaborative in Athens is working to reduce the number of individuals in local… Read more »
© 2025 NACM – Court Manager; printed in the United States. Court Manager is published quarterly by the National Association for Court Management. Opinions expressed and procedures explained in the articles are not necessarily those of NACM or of the National Center for State Courts. Publication of advertising in the Court Manager does not imply NACM or NCSC endorsement or approval of the product or service. The association encourages submission of material that will interest or benefi t its members. Address correspondence to either the editor or the managing editor; inquiries about advertising should be directed to the managing editor. All rights are reserved to reject, condense, or edit any article or advertisement submitted for publication.