Courts must get ready for a riskier world today. We and, therefore, they face unprecedented threats to our safety, security, and welfare, including natural disasters, pandemics, terrorist attacks, biological and chemical attacks, and cyberattacks by increasingly sophisticated adversaries using not… Read more »
Features
The High Performance Challenge—Courts’ Experiences with the High Performance Court Framework
The field of court administration has learned much about the policies, practices, and technologies that characterize high performance. Nevertheless, courts continue to struggle with improvement, and we have speculated that the difficulty may lie in not knowing how to go… Read more »
Framing Accessible Justice Through Procedure
Thirteen years ago, The Court Business Process Enhancement Guide was published. On page v of the foreword it reads: The business processes employed in clerks’ offices, court administration offices, courtrooms, and judges’ chambers were first developed to accomplish specific tasks… Read more »
What’s Fair Is FARE: Arizona’s Path to Collections Compliance
Evolution of Court Collections Across the nation, attitudes and practices regarding court collection programs are changing. The National Center for State Courts (NCSC) has updated CourTools Measure 7 (Legal Financial Obligations) to include surveys with litigants, judges, and court staff… Read more »
Facing Technology Challenges Today
Living in a digital world means that traditionally legacy-based institutions like banks and courts are finally evolving their operations to keep pace with innovative tech advances across our daily lives. For example, the use of apps like Venmo and technologies… Read more »