A Fresh Start: What’s the Court’s Role?

It was a hot, muggy summer evening in 2010 that lead 19-year-old Peyton to the home of a schoolmate.1 Adding bored friends to a summer weekend with parents away at the Gulf meant the kids had the perfect ingredients for… Read more »

Have a Plan in Place to Deal with Suspicious Packages

Editor’s Note: This article first appeared in the eNewsletter Judicial Edge, published by the National Judicial College. The December 1989 mail-bomb assassination of Judge Robert S. Vance of the U.S. Court of Appeals for the 11th Circuit taught many judges… Read more »

A New Perspective on Helping Court Customers

As a court administrator, I was fully aware that court litigants and users needed assistance to make their way through the court system as self-represented litigants. As a consultant, I have worked with courts on operational best practices and strategies… Read more »

Empowering Employees to Embrace Change

Change is one constant in all our courts. Resistance to change is normal because change disrupts the current comfort zone. Change can undermine our need to feel appreciated, valued, and in control. One of the biggest changes a court can… Read more »