If you are entrusted with bringing about change, you likely possess the knowledge needed to advance the organization, and you might have a plan—but knowledge is not enough. You have to bring yourself to each interaction in a deeply authentic… Read more »
Court Manager Online
What to Do if You Don’t Have a Court PIO
As court leaders, it is not uncommon for many of us to have had dealings with the media relating to court operations, from questions as innocuous as the date and time of a hearing to more complicated inquiries as to… Read more »
CORE® Champion—The View from the Finish Line
As a NACM member, you can access an incredible resource in the CORE®. This curriculum has been honed and is regularly updated by NACM’s CORE® Committee to ensure the content remains relevant. The purpose of the CORE® Champion Program is… Read more »
Behold the NACM Roadmap!
NACM was created in 1985 and currently serves over 1,700 members. NACM prides itself and is known for the development of court professionals through training at midyear and annual conferences, educational podcasts and webinars, a variety of publications, social media,… Read more »
Honoring Legacy, Embracing Change: Clement Takes Helm at NCSC Following McQueen’s Two-Decade Tenure
On May 1, Elizabeth Clement succeeded Mary McQueen as president of the National Center for State Courts (NCSC). NCSC’s mission is to drive innovation and progress in courts and justice systems while working collaboratively with other judicial leaders, including the… Read more »
President’s Message
As we step into the new year, we are reminded of the power of renewal—the opportunity to reflect on our journey and embrace the potential for growth. The past year has been filled with challenges, but also with remarkable accomplishments…. Read more »
A Brief Recap of NACM’s 2025 Mid-Year Conference
More than 200 court managers from across the United States and a few from international destinations descended upon Atlantic City, New Jersey, for NACM’s Mid-Year Conference in early February. Over the course of two days, attendees heard from experts on… Read more »
Management Musings
Isaac Newton’s “law of work” is a concept derived from his second law of motion, expressed as: Work (W) = Force (F) x Distance (d), or W = Fd. The idea proposes that work is equal to the application of… Read more »
Understanding and Mitigating Security Risks for Judicial Officials and Legal Professionals
Introduction Threats and acts of violence in United States federal and state courts have risen exponentially within the last decade, according to information published by the National Judicial College in 2024.1 It is important to note that, while federal judicial… Read more »
A Questions of Ethics
Data Analytics: Data, Courts, and Ethics November 21, 2024, A Question of Ethics Conversation Episode Copilot describes data literacy as understanding, interpreting, and using data effectively. It involves knowing how to read charts and graphs, understanding statistics, and being able… Read more »
Addressing Judiciary Online Security Vulnerabilities
The Problem—Increased Risk Due to Online Vulnerabilities Forced prominence of the judiciary in the news and on social media sites by outside influencers has amplified public perception of the judiciary as policymakers, not interpreters of the law. This, combined with… Read more »
Within the Next Ten Years: Homelessness in the United States Reaches Crisis Levels
The CourtFutures survey now tracks over 240 different scenarios since it began asking court professionals about the future and courts in 2012. Surveys to assess the likelihood of a particular scenario occurring within the next 10 years only scratches the… Read more »
Justice and Innovation in Latin America since the Pandemic: Developments, Challenges, and Perspectives
In many judicial bodies across Latin American nations, there is a growing trend toward modernization through the adoption of technology tools. Although these efforts have been ongoing, their acceleration was prompted by the crisis stemming from the COVID-19 pandemic since… Read more »
Engaging a New and Diverse Workforce: NACM’s 2024 Midyear Conference
Costa Mesa, California played host to 388 in-person and 40 live-stream participants for the 2024 Midyear Conference of the National Association for Court Management. The interactive live-stream sessions were hosted by Melinda Brooks and Kendra Escudero, where participants discussed the… Read more »
Can I Work from Home? The Answer Is Not a Simple Yes or No
On May 29 of this year, I taught a class at the Maricopa County Justice Courts Annual Staff Training Conference: “Working from Home/Pros and Cons.” The focus of the class was a discussion on the benefits and challenges of working… Read more »
Three Overlooked Areas for Engaging Employees Across Generations
One of the most consistent observations I have witnessed in my consulting work is the difficulty of engaging employees across generations. Tackling this challenge is critical for increasing competitiveness and growth, and particularly for increasing cross-generational camaraderie and synergy in… Read more »
Navigating Social Media: A Guide to Do’s and Don’ts
In today’s interconnected world, social media serves as a powerful tool for communication, networking, and expression. However, its vast reach and instantaneous nature also come with responsibilities. Whether you are an individual user, a business, or an organization, understanding the… Read more »
Empowering Survivors through Technology: Addressing Gender-Based Violence in a Digital Era
We had the great pleasure of attending the annual conference of the International Association for Court Administration (IACA) in beautiful Buenos Aires, Argentina, October 25-27 last year. As in previous years, the IACA Conference themes are timely and universal in… Read more »
An Experiential Review of the ICM Fellows Program
Since 2011, the Institute for Court Management (ICM) has offered three levels of certification: the Certified Court Manager (CCM) and the Certified Court Executive (CCE) credentials and the ICM Fellows Program. The CCM credential requires the completion of six courses,… Read more »
What Does the Acronym DEI Mean to You?
By now, we all know that DEI stands for diversity, equity, and inclusion. However, what comes to mind when you hear the acronym DEI? Are your first thoughts in alignment with concepts such as “inclusive hiring practices, unconscious bias training,… Read more »