In many judicial bodies across Latin American nations, there is a growing trend toward modernization through the adoption of technology tools. Although these efforts have been ongoing, their acceleration was prompted by the crisis stemming from the COVID-19 pandemic since… Read more »
Posts By: Luis María Palma
Engaging a New and Diverse Workforce: NACM’s 2024 Midyear Conference
Costa Mesa, California played host to 388 in-person and 40 live-stream participants for the 2024 Midyear Conference of the National Association for Court Management. The interactive live-stream sessions were hosted by Melinda Brooks and Kendra Escudero, where participants discussed the… Read more »
Can I Work from Home? The Answer Is Not a Simple Yes or No
On May 29 of this year, I taught a class at the Maricopa County Justice Courts Annual Staff Training Conference: “Working from Home/Pros and Cons.” The focus of the class was a discussion on the benefits and challenges of working… Read more »
Three Overlooked Areas for Engaging Employees Across Generations
One of the most consistent observations I have witnessed in my consulting work is the difficulty of engaging employees across generations. Tackling this challenge is critical for increasing competitiveness and growth, and particularly for increasing cross-generational camaraderie and synergy in… Read more »
Navigating Social Media: A Guide to Do’s and Don’ts
In today’s interconnected world, social media serves as a powerful tool for communication, networking, and expression. However, its vast reach and instantaneous nature also come with responsibilities. Whether you are an individual user, a business, or an organization, understanding the… Read more »
Empowering Survivors through Technology: Addressing Gender-Based Violence in a Digital Era
We had the great pleasure of attending the annual conference of the International Association for Court Administration (IACA) in beautiful Buenos Aires, Argentina, October 25-27 last year. As in previous years, the IACA Conference themes are timely and universal in… Read more »
An Experiential Review of the ICM Fellows Program
Since 2011, the Institute for Court Management (ICM) has offered three levels of certification: the Certified Court Manager (CCM) and the Certified Court Executive (CCE) credentials and the ICM Fellows Program. The CCM credential requires the completion of six courses,… Read more »
What Does the Acronym DEI Mean to You?
By now, we all know that DEI stands for diversity, equity, and inclusion. However, what comes to mind when you hear the acronym DEI? Are your first thoughts in alignment with concepts such as “inclusive hiring practices, unconscious bias training,… Read more »
President’s Message
Editor’s note: This is Rick Pierce’s final President’s Message as he transitions to immediate past president effective July 2024. We thank Rick for his leadership and contributions and look forward to hearing from incoming president Tina Mattison in the fall… Read more »
I’m a Court Leader—Now WHAT? (aka “I’m a Court Leader—How Can I be Successful?”)
All of us are leaders, regardless of our job title: we lead work units, we lead projects, and we lead ourselves. This article discusses practices a court leader can take, regardless of the amount of experience, particular job title, or specific court. These choices will position court leaders for success and career enjoyment.
Management Musings
The consensus among scientists is that the universe is about 13.8 billion years old, with the earth being approximately 4.54 billion years old. There are various ways to measure the universe’s age. One particularly intriguing method is based on the… Read more »
A Beacon of Hope: Transforming Municipal Courts with Comprehensive Services
In an era where justice and rehabilitation hold increasing importance, municipal courts shine as a beacon of hope and progress. Local courts go beyond traditional justice by addressing the root causes of criminal behavior, facilitating individuals’ rebuilding of their lives,… Read more »
A Question of Ethics
Welcome to the latest episode of A Question of Ethics Conversation. Kevin Bowling moderates a discussion of the ethical issues surrounding the burgeoning topic of the courts’ use of artificial intelligence (AI). Kevin discusses a definition of AI and specifically generative AI,… Read more »
Assistive Listening Systems in Courtrooms: What Court Managers Need to Know
Ensuring all participants and observers can hear clearly during court proceedings is essential to fair and efficient trials. If jurors, litigators, defendants, judges, transcriptionists, and others in a courtroom cannot hear and understand what is being said, the due process… Read more »
Courtside Conversation
Nathaniel MingoDirector of Court Services Riverdale (Georgia) Municipal Court2 Full-Time JudgesNACM Member since 2014 Dedicated court professional Nathaniel Mingo is on the move. Fueled by his “passion for the judicial system and his desire for professional growth within the field… Read more »
What’s the Ideal Manager-Employee Relationship?
You may have seen me featured as “The Candid Boss” for The Muse, an online career resource destination. One of the questions I am often asked is, can managers and employees be friends at work?
An even more essential question to ask is, what does an ideal manager-employee relationship look like?
President’s Message
The calendar has turned to yet another year. Many of us have cleaned our work areas, purged ourselves of items no longer relevant, and are preparing to embrace the coming of a new day—or are we? Change …ah, a word not… Read more »
President’s Message
When you are asked your approach to leadership or even tackling an involved project, are you a solitary actor or do you prefer to work within the framework of a group or team? I ask you to ponder this question… Read more »
Management Musings
“When the legend becomes fact, print the legend,” is a famous line from John Ford’s acclaimed film The Man Who Shot Liberty Valance. The idea is that when the fictional story is better than what truly happened, it was better… Read more »
Management Musings
The literature on setting goals is replete with talk about the importance of visualizing and then working toward a benchmark that an individual, group, or institution sets for itself. The goals for the project, the month, the quarter, the year,… Read more »