The field of court administration has learned much about the policies, practices, and technologies that characterize high performance. Nevertheless, courts continue to struggle with improvement, and we have speculated that the difficulty may lie in not knowing how to go about achieving high performance. In this article (the second of three1), we seek to demonstrate through our court experiences how the application (conscious or not) of principles and practices from the High Performance Court Framework (HPCF, or Framework2) have led…
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