Thirteen years ago, The Court Business Process Enhancement Guide was published. On page v of the foreword it reads: The business processes employed in clerks’ offices, court administration offices, courtrooms, and judges’ chambers were first developed to accomplish specific tasks when courts had few staff and a relatively small number of cases and customers. Processes and procedures were developed to respond to needs as they arose, and were rarely updated to keep pace with changes in the court environment, or…
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