Court staff are our most important resource, and their performance is at the heart of all court work. In this article, I explore how to create a high-performance work culture and environment by transforming traditional, backward-looking performance management into practices that are future-focused. We need to move beyond simply reviewing past performance and create a system where managers and staff can together improve their performance in the future. In other words, transform performance reviews into performance previews. An effective performance…
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