I’ve spent a good part of my career working on courthouses — some of the most complex, high-stakes public buildings you can design. If there’s one thing I’ve learned, it’s that trust isn’t something you can draw into a set of plans. You don’t build it with stone or glass. You build it in the way people feel when they walk through the doors — whether they know where to go, whether they feel safe, whether the space tells them they matter.…
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