Online dispute resolution (ODR) systems are more relevant and less risky, allowing courts to provide more access to justice. Technology Needs When COVID-19 hit, there were strict safety protocols and quarantine restrictions in effect in many places. Some courts, especially those dealing with traffic and misdemeanor offenses, closed. It was not possible to have in-person proceedings, and there was a lag before virtual court sessions became more commonplace. The result was a delay in justice for the public and a…
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